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Lost sales opportunities, or LSO for short, are reflected in our customers’ shopping carts every single day as potential products to be bought. The approach of Carrefour Romania on this subject...
Catalogue in hand, you are in front of the discounted orange juice area, but unfortunately the orange juice you are looking for is already sold out. Disappointed? You are not the only one; not...
Lately, Carrefour Italy has been working closely with Salesforce. As of 2020, two main solutions were already in place: “Salesforce Service Cloud”, for the call center and customer...
Having reporting and data available on time is crucial in the grocery business. Retail is detail, and making the right decisions at the right time becomes a true competitive advantage in our days....
Carrefour Italy is transforming its e-commerce platform by leveraging Salesforce Einstein’s data and AI capabilities to personalize the customer experience.
Lost sales opportunities, or LSO for short, are reflected in our customers’ shopping carts every single day as potential products to be bought. The approach of Carrefour Romania on this subject focuses on detecting LSO in an actionable timeframe and on sending alerts...
Carrefour is pioneering a revolutionary virtual showroom experience to transform a physical merchandise showroom into a metaverse twin.