There is no doubt that digital disruption has fundamentally transformed the retail e-comm landscape, drastically modifying customer shopping behaviors along the way. COVID-19 has reinforced this...
In France, as elsewhere, queuing time appears as one of top customer pain points: 38% French customers consider that 5 minutes is the maximum acceptable queuing time. When we “double click” on...
Check out Carrefour’s latest move regarding e-catalogs, focusing on customer experience with customization and interactivity! A powerful innovation to better serve our customers and link efficiency and eco-friendliness.
10 seconds to shop, 10 seconds to pay! Carrefour Flash is the most incredible next-gen store: no gates, no apps, no lines… it’s simply the fastest way to shop! Here’s a glimpse of the backstage effort that made it all happen.
Discover what’s so appealing about live shopping, and how Carrefour jumped on this new and innovative trend to target a younger audience.