With the Covid-19, this year has been challenging for many companies. However, it enabled our acceleration in many areas including CSR and management.
From this author
Launching a home delivery service in 6 days
During the Covid-19 lockdown, Carrefour in France launched a new home delivery service, Les Essentiels, in only 5 days. With fixed food bundles, the service started in Paris and its suburbs before being available in many other major cities.
What’s new?
AI: how Einstein enhances online customer experience in Italy
Carrefour Italy is transforming its e-commerce platform by leveraging Salesforce Einstein’s data and AI capabilities to personalize the customer experience.
Lost sales opportunities detection – an ocean of improving possibilities
Lost sales opportunities, or LSO for short, are reflected in our customers’ shopping carts every single day as potential products to be bought. The approach of Carrefour Romania on this subject focuses on detecting LSO in an actionable timeframe and on sending alerts...
Virtual showroom: showcasing new products to our shop managers
Carrefour is pioneering a revolutionary virtual showroom experience to transform a physical merchandise showroom into a metaverse twin.