Valerie LEGAT, Author at Horizons by Carrefour

Valerie LEGAT

Digital and Omnichannel experience Director Valérie is a seasoned digital strategist with +20 years of experience in innovation and design-led transformations. She raises chickens, three kids, and grows her vegetables.

From this author

Carrefour’s acceleration during Covid-19

by Valerie LEGAT | Nov 26 | E-commerce

With the Covid-19, this year has been challenging for many companies. However, it enabled our acceleration in many areas including CSR and management.

Launching a home delivery service in 6 days

by Valerie LEGAT | Sep 14 | E-commerce

During the Covid-19 lockdown, Carrefour in France launched a new home delivery service, Les Essentiels, in only 5 days. With fixed food bundles, the service started in Paris and its suburbs before being available in many other major cities.

AI: how Einstein enhances online customer experience in Italy

by Rossella Compiani & Elisa Sorrentino | Nov 15 | Data, E-commerce

Carrefour Italy is transforming its e-commerce platform by leveraging Salesforce Einstein’s data and AI capabilities to personalize the customer experience.

Lost sales opportunities detection – an ocean of improving possibilities

by Marius Tiboaca | Sep 21 | Data

Lost sales opportunities, or LSO for short, are reflected in our customers’ shopping carts every single day as potential products to be bought. The approach of Carrefour Romania on this subject focuses on detecting LSO in an actionable timeframe and on sending alerts...

Virtual showroom: showcasing new products to our shop managers

by Elizabeth Bachelot & Hélène Labaume | Jul 12 | Tech

Carrefour is pioneering a revolutionary virtual showroom experience to transform a physical merchandise showroom into a metaverse twin.